Privacy Policy

Your privacy is our top priority at x1x. We are fully transparent about what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026

By registering or using x1x services, you agree to this privacy policy. Please read it carefully in full.

X1x is a trusted online gaming platform for players in Bangladesh. We believe your personal data belongs to you — and protecting it is our responsibility. This privacy policy clearly explains what information x1x collects, how it is used, and how it is kept secure.

This policy applies to the x1x website, mobile app, and all related services. It takes effect as soon as you create an account, play a game, or use any x1x service.

We never sell your data, share it with third parties without cause, or send you marketing messages without your permission. Your privacy is not just a policy to us — it is a promise.

1 What Data We Collect

X1x collects your information in several ways. Below is a detailed breakdown of what data is collected and under what circumstances.

A) Information Provided at Registration

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • National ID number or passport number (for KYC verification)
  • Current Address
  • Payment method details (mobile banking number or bank account)

B) Information Collected Automatically During Use

  • IP Address & Device Type
  • Browser & Operating System Information
  • Login Time & Log Data
  • Gaming History & Transaction Records
  • Data Collected via Cookies & Tracking Technologies
Type of Data Reason for Collection Mandatory
Name & Identity KYC Verification Yes
Mobile / Email Contact & Security Yes
Payment Information Transaction Processing Yes
IP / Device Fraud Prevention Automatic
Gaming History Service Improvement Automatic

2 How We Use Your Data

X1x uses your data only for specific, legitimate purposes. We never use your information for anything unnecessary.

  • Account Management: To create your profile, complete verification, and ensure account security.
  • Transaction processing: To manage deposits, withdrawals, and bonuses.
  • Customer Support: To address your complaints or queries.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Service improvement: Analytical use to enhance the platform experience.
  • Promotional communications: To send you offers and updates, with your consent.

You can opt out of promotional messages at any time through your account settings or by contacting our support team.

3 Data Sharing & Disclosure

X1x never sells your personal data to third parties. However, information may be shared in the following limited circumstances:

  • Payment Processor: With authorized payment partners to complete transactions.
  • Game Providers: Minimum data necessary for operating licensed third-party games.
  • Legal Authorities: In response to a court order or a lawful request from a government authority.
  • Anti-Fraud Agency: To prevent money laundering and fraud.
  • Auditing Body: To ensure license compliance.

We have strict data privacy agreements in place with every partner we share data with. They may only use the data for the specific purpose agreed upon.

X1x never sells or shares your data with advertisers, data brokers, or unrelated third parties.

4 Data Storage & Security

X1x uses industry-leading technology to protect your data. All data stored on our servers is encrypted and subject to regular security audits.

Security Measures

  • SSL/TLS Encryption: All communications across the website and app are protected with 256-bit SSL encryption.
  • Data Encryption: Stored sensitive data is protected with AES-256 encryption.
  • Access Control: Only authorized personnel can access specific data.
  • Two-factor verification: Two-factor authentication for login and sensitive account actions.
  • Regular security audits: Regular penetration testing conducted by third-party specialists.

Data Retention Period

X1x does not retain your data longer than necessary. After account closure, certain information may be kept for a defined period due to legal obligations — typically up to 5 years.

Our data centers operate in accordance with the international security standard ISO/IEC 27001.

5 Cookie Policy

The x1x website and app use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.

Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Until Session Ends
Functional Cookies Remembering Language & Preferences 1 Year
Analytical Cookies Usage Pattern Analysis 2 Years
Marketing Cookies Showing Relevant Offers 30 Days

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6 Your Rights

X1x believes you should have full control over your own data. Here are your key rights:

Right to Access

You can request to know and view what information we hold about you.

Right to Correct Your Data

You can request that we correct any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data under certain circumstances.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

You can request a copy of your data in a portable, accessible format.

Right to Withdraw Consent

You can withdraw your consent to marketing communications at any time.

To exercise any of these rights, contact our support team. We will respond to your request within 30 business days.

7 Minor Protection

X1x is an 18+ platform. We do not knowingly collect data from anyone under the age of 18. Age verification is mandatory during the registration process.

If we discover that a minor has registered an account using false information, that account will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child has created an account on x1x, please contact us immediately.

8 Third-Party Services

The x1x platform uses third-party game providers, payment processors, and analytics tools. These services may have their own privacy policies.

  • Game Providers: Licensed third parties for Live Casino and slots games. They receive only the minimum data required to operate the games.
  • Payment Gateway: Mobile banking and bank transfer providers help process financial transactions securely.
  • Analytics Tools: Anonymous usage data is analyzed to improve the platform.

X1x only works with partners who meet our privacy standards and are committed to protecting user data.

9 Policy Changes

X1x reserves the right to update this privacy policy at any time. For significant changes, we will notify registered users via email or through the platform.

The "Last Updated" date at the top of the page always reflects the latest version. Continued use of the platform after any policy change will be considered your acceptance of the updated policy.

10 Contact

For any privacy-related questions, concerns, or to exercise your rights, please get in touch with us:

Live Chat — Available 24/7
Response time: within 30 business days
Why Your Data Is Safe with x1x

We believe in action, not just words. See how x1x takes active steps to protect your privacy.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access this data under any circumstances.

KYC Verification

Every account is verified through a rigorous KYC process, which helps prevent fraud and keeps genuine users' accounts secure.

Anti-Fraud System

Our real-time monitoring system instantly detects suspicious activity and keeps your account protected.

Secure Data Storage

Your data is stored in ISO/IEC 27001 certified data centers. Regular backups and security audits are conducted to ensure ongoing protection.

Two-Layer Security

Add an extra layer of security to your account with two-factor authentication. Even if your password is compromised, your account stays protected.

Legal Compliance

X1x complies with international data protection laws and regulations. We are fully committed to upholding your rights.

Start Gaming in a Safe Environment

At x1x, your data is secure, your transactions are safe, and your gaming experience is built on trust. Join today.

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